Multi-Skilled Support Technician 2
Summary
Title: | Multi-Skilled Support Technician 2 |
---|---|
ID: | 1268 |
Location: | Fort Meade, Maryland |
Description
**This position is active and funded**
JOB SUMMARY: CRC has an immediate need for a fully cleared Multi-Skilled Technician to support our customer at Fort Meade, Maryland.
SPECIALTIES: VTC, Cable, LAN, WAN, Connectivity, Security, End User Devices, Enterprise Management, Video Teleconference
GENERAL DUTIES:
JOB SUMMARY: CRC has an immediate need for a fully cleared Multi-Skilled Technician to support our customer at Fort Meade, Maryland.
SPECIALTIES: VTC, Cable, LAN, WAN, Connectivity, Security, End User Devices, Enterprise Management, Video Teleconference
GENERAL DUTIES:
- The Multi-Skilled Technician provides Tier 2 and 3 on-site and remote supports for computer workstations, servers, printers, peripherals, and teleconferencing equipment
- Conducts sites surveys; assesses and documents current site configuration and user requirements
- Analyzes existing requirements and prepares specifications for hardware acquisitions
- Prepares engineering plans and site installation Technical Design Packages
- Develops hardware installation schedules
- Prepares drawings documenting configuration changes at each site
- Prepares site installation and test reports
- Configures computers, communications devices and peripheral equipment
- Trains site personnel in proper use of hardware
- Builds specialized interconnecting cables
PRIMARY RESPONSIBILITIES:
- Provide system level support, to include configure, integrate, test, install, operate, troubleshoot, maintain and repair for Plain Old Telephone Systems (POTS) voicemail and telephone units
- Provision, configure, integrate, test, install, operate, troubleshoot, maintain, and repair (system level) enterprise VOIP phone systems including VOIP phone units, voicemail, and the Call Manager System
- Provision, configure, integrate, test, install, operate, troubleshoot, maintain, and repair (system level) Video Teleconferencing Equipment (Currently Cisco Telepresence devices)
- Assist in the preparation of engineering plans and site installation technical design packages
- Develop hardware installation schedules. Mobilizes installation team
- Direct and leads preparation of drawings documenting configuration changes at each site
- Prepare site installation and test reports
- Coordinate post installation operations and maintenance support
MINIMUM REQUIREMENTS:
- Top Secret security clearance with SCI access and FS polygraph granted by NSA required
- High school/GED and a minimum of seven (7) years of experience
- Or Associate’s degree and five (5) years of experience
- Or Bachelor's Degree and three (3) years of experience.
- Experience providing technical support to users of company's personal computers
- Experience pulling cables and installing PC's
- Should have 2 or more of the following - VTC, Cable, LAN/WAN, Land Mobile Radio, Connectivity, Security, End User Devices, Enterprise Management
COMPANY DESCRIPTION:
Clear Resolution Consulting, LLC provides Intelligence Analysis, Business Management, Cyber Operations, Special Operations and Information Technology Consulting Services to the Department of Defense (DoD), Intelligence Community (IC) and other Federal Agencies.
This is a full-time position with employee and family medical, dental, and vision plans, life and AD&D insurance, generous holidays and personal leave, 401(K) with company matching, short-term/long-term disability insurance, and tuition assistance.
Clear Resolution Consulting, LLC is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, any other non-merit factor, or any other characteristic protected by law.
Clear Resolution Consulting, LLC provides Intelligence Analysis, Business Management, Cyber Operations, Special Operations and Information Technology Consulting Services to the Department of Defense (DoD), Intelligence Community (IC) and other Federal Agencies.
This is a full-time position with employee and family medical, dental, and vision plans, life and AD&D insurance, generous holidays and personal leave, 401(K) with company matching, short-term/long-term disability insurance, and tuition assistance.
Clear Resolution Consulting, LLC is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, any other non-merit factor, or any other characteristic protected by law.
This opening is closed and is no longer accepting applications